The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
**Privacy Policy
****1. Responsible Party**The person responsible for processing your personal data within the framework of this Etsy shop is:
Sabine Praß
Lichtensteinstraße 10
72770 Reutlingen
Germany
**2. Collection and Processing of Personal Data**When using my Etsy shop, the following personal data is collected and processed: - Name- Address- Email address- Payment information- Order information This data is used exclusively for the processing and execution of your purchase contract.
**3. Legal Basis**The processing of your personal data is carried out based on Art. 6(1)(b) GDPR for contract performance and based on Art. 6(1)(c) GDPR for fulfilling legal obligations (e.g., tax retention requirements).
**4. Sharing of Data** Your data will only be shared with third parties to the extent necessary to fulfill the contract, e.g., with shipping service providers or payment providers. Any further sharing will not take place.
*5. Storage Duration** Your data will only be stored as long as necessary to fulfill the contract or due to statutory retention requirements. After these periods have expired, the data will be deleted.
**6. Your Rights** Under the GDPR, you have the following rights: - Information about your stored personal data - Correction of incorrect data - Deletion of your data, as long as there are no statutory retention obligations - Restriction of the processing of your data - Data portability - Objection to the processing of your data You can exercise your rights at any time by contacting me (contact details see above).
**7. Cookies and Tracking**My Etsy shop does not use its own cookies or tracking technologies. For information about the use of cookies and tracking, please read Etsy's Privacy Policy at [www.etsy.com/de/legal/privacy](https://www.etsy.com/de/legal/privacy).
**8. Security**I implement technical and organizational measures to protect your data from loss, manipulation, and unauthorized access.
**9. Changes to the Privacy Policy**I reserve the right to adjust this privacy policy to comply with changed legal requirements or updates to the shop. The current version can always be found in my Etsy shop.
**Terms and Conditions (T&C) for the Etsy Shop**
**1. Scope**
These Terms and Conditions apply to all orders placed by customers via the Etsy shop.
**2. Contracting Parties**
The purchase contract is concluded between the buyer and Sabine Praß, Lichtensteinstraße 10, 72770 Reutlingen, Germany.
**3. Conclusion of Contract**
By placing an order via Etsy, the buyer makes a binding offer to purchase. The contract is concluded by acceptance of the order by the seller, which takes place through payment confirmation or shipment of the product.
**4. Products**
Only handmade products are offered, which may slightly vary in color, shape, and appearance. Therefore, deviations from product images are possible and do not constitute defects. Each product is unique.
**5. Prices and Payment**
All prices include statutory VAT plus shipping costs. Payment is made via the payment methods offered by Etsy.
**6. Delivery and Shipping**
Shipping times are non-binding and may vary. The seller assumes no liability for any delays. The seller chooses an appropriate shipping service provider at their discretion. The risk of shipping is borne by the buyer.
**7. Right of Withdrawal**
As these are personalized and handmade products, the buyer has no right of withdrawal or return pursuant to § 312g (2) no. 1 BGB (exception from the right of withdrawal for custom-made goods). Therefore, returns are excluded except in cases of proven defects.
**8. Warranty and Defects**
Statutory warranty rights apply. Defects must be reported in writing without delay. In justified cases, repair or replacement delivery will be provided. Further claims are excluded.
**9. Liability**
Liability for damages not related to the delivered item itself is excluded, except in cases of intent or gross negligence.
**10. Data Protection**
Personal data will only be used for contract processing and shipping and will not be shared with third parties.
**11. Final Provisions**
German law applies. The place of jurisdiction is Reutlingen, provided the buyer is a merchant.
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr